Frequently Asked Questions
Do you make custom furniture or mirrors upon request?
No, we do not make custom furniture or mirrors upon request. However, we offer a variety of products that may suit your needs.
Do you make furniture or mirrors with custom measurements?
Yes, we make custom-sized furniture or mirrors only for our available catalog products. You can contact us for more information about available options.
What are the prices and dimensions of the products?
The prices and dimensions of our products vary depending on the model and specifications. You can check our online catalog for detailed information about each product.
What materials are the products made of?
Our products are made from a variety of materials, including melamine, MDF, mirrored glass, and others. Each product includes a detailed description of the materials used in its manufacture.
Do your products come with a warranty?
No, we do not offer a warranty on our products. However, we ensure that all our products are high quality and meet manufacturing standards. Additionally, upon purchase, you will receive
our care and maintenance guide to extend the lifespan of your product.
Do you offer home delivery?
Yes, we offer home delivery in the city of Santa Cruz de la Sierra. Delivery costs and times vary by location, but if you are within the 1st to 4th ring, delivery is free with purchases over 200 Bs.
Do you ship nationwide?
Yes, we ship nationwide via ground transportation. We work with trusted transport companies like Copacabana and ElMexicano, but we can also ship through your preferred shipping company.
Is installation included with the purchase?
Yes, it is! Only for our products.
Are the products suitable for bathrooms?
Can I buy on credit?
No, we currently only accept full payments, but we are working on offering credit options soon.
Do you have a physical store?
Yes, we have two branches with unique products at each location. You can contact us to schedule a visit to any of our stores.
Do you offer repairs for your products?
We only offer repairs for our own products, and an additional cost applies.
What industry are you in?
All our products are imported from Argentina and Brazil.
Are you a glass shop?
No, we are a distributor of mirrored products to beautify your home.
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